Shipping & Returns

Welcome to Seven Day Skin! We’re thrilled to help you upgrade your skincare routine with our Clean Wipes. Here’s everything you need to know about shipping and returns.

Shipping

We’re proudly based in Australia, and we currently ship exclusively within Australia. All prices are in AUD, and we’ve made shipping as fast and hassle-free as possible for you.

  • Same-Day Dispatch: We know you’re eager to get your hands on your Clean Wipes! That’s why all orders placed before 1pm AEST, Monday to Friday, are dispatched the same day from our warehouse in Victoria, Australia.

  • Delivery Times: Once your order is on its way, you can expect it to arrive quickly via Australia Post. Delivery times may vary depending on your location, but we’ll make sure it gets to you as soon as possible.

  • Tracking Your Order: As soon as your order is shipped, we’ll send you a confirmation email with tracking details so you can follow your package every step of the way.

Returns & Refunds

Your satisfaction is our priority! If for any reason you’re not completely happy with your Clean Wipes, we’re here to make it right.

  • 30-Day Happiness Guarantee: If the Clean Wipes aren’t quite what you expected, let us know within 30 days of purchase, and we’ll gladly offer a refund or exchange. Just reach out to us at hello@sevendayskin.com, and our friendly team will guide you through the process.

  • Refund Processing: Once we receive your return (if applicable), we’ll process your refund within 5 business days. Refunds will be issued to your original payment method.

International Enquiries

At the moment, we’re only shipping within Australia. If you’re outside Australia and interested in our Clean Wipes, we’d love to hear from you! Email us at hello@sevendayskin.com, and we’ll keep you updated on when we expand our shipping options.

Got Questions?

We’re here to help! If you have any questions about shipping, returns, or your order, don’t hesitate to reach out to us at hello@sevendayskin.com. Our team is always happy to assist.

Thank you for choosing Seven Day Skin – we’re so excited to be part of your skincare journey!